Privacy Policy

Your Data on kikriya app Fully Secured

Read kikriya app's privacy policy to understand how we collect your personal data, what we use it for, and how we keep it safe. Your trust is our most valuable asset.

Last Updated: January 2026
Applicable: Bangladesh
SSL Encrypted
This privacy policy applies to all kikriya app services and platforms. By using our services, you are considered to have agreed to this policy. Please read it carefully in full.
1

Introduction & Purpose

Kikriya app is a trusted online gaming platform in Bangladesh. We believe that protecting each user's personal information is a fundamental right. This privacy policy is designed to give you a clear picture of what data we collect, why we collect it, and how we keep it secure.

Kikriya app's privacy policy is built to the highest standards. Our goal is to maintain complete transparency with our users and earn their trust. Your data is a responsibility we take seriously — not a tool for commercial gain.

This policy applies when you browse the kikriya app website, download the app, create an account, play games, or use any of our services. We do not knowingly collect information from anyone under 18 years of age.

Our Commitment: kikriya app never sells your personal information to third parties or shares it for advertising purposes.
2

What Information Is Collected

Kikriya app collects only the information necessary to provide its services. Collecting unnecessary or excessive data goes against our policy. A detailed breakdown of the data collected is provided below:

Data type Example Mandatory?
Identity-related Full name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial Information BKash/Nagad/Rocket number, transaction history Yes
Device information IP address, browser type, operating system Automatic
Usage Data Game history, login time, session data Automatic
Location Information Approximate location (IP-based) Partial

We Sensitive Information We do not collect sensitive information such as religious beliefs, political views, or health-related data. Documents required for KYC verification are stored on encrypted servers and securely deleted once verification is complete.

3

How we collect your data

Kikriya app collects information in several ways. Every method is transparent and based on user consent:

  • Directly Provided Information: Information you provide directly during registration, login, or profile updates.
  • Automatically Collected: When you use our site or app, device and browser information is collected automatically.
  • Payment gateway: Transaction details are collected via bKash, Nagad, or Rocket during deposits or withdrawals.
  • KYC Verification: A copy of your national ID or passport provided to verify your identity.
  • Cookies & Tracking Pixels: To analyze site usage and enhance the overall experience.
  • Customer support contact: Information provided through live chat or support tickets.
kikriya app will never ask for your password, OTP, or card number via phone call, SMS, or email. Any such request is fraudulent — report it to support immediately.
4

Purpose of data use

Kikriya app uses your information only for specific, legitimate purposes. We never use your data for unauthorized activities. The primary purposes are:

  • Account Management: To create, verify, and secure your account.
  • Service Delivery: To manage games and process deposits and withdrawals.
  • Security assurance: To prevent fraud, money laundering, and unauthorized access.
  • Legal Compliance: To comply with applicable laws and regulatory requirements in Bangladesh.
  • Customer support: To resolve your questions and complaints quickly.
  • Service Improvement: To analyze user experience and improve the platform.
  • Promotional communications: Only with your consent — to keep you informed about offers and updates.

Under kikriya app's privacy policy, your data will never be used for third-party advertising or for any purpose without your knowledge.

5

Data sharing policy

Kikriya app does not sell your personal information. However, in limited circumstances, data may be shared with trusted third parties:

  • Payment provider: bKash, Nagad, Rocket — only the information required to complete transactions is shared with these service providers.
  • Technology service provider: Server hosting and cybersecurity providers — bound by strict confidentiality agreements.
  • Law Enforcement Agencies: To relevant Bangladesh government authorities when required by a court order or lawful legal obligation.
  • Fraud prevention: Anonymized data shared with the gaming industry's security network.

Every third-party service provider is required to comply with kikriya app's privacy standards. They may not use your data for their own purposes.

Rest assured: kikriya app never sells or transfers your personal information to advertisers, brokers, or any other commercial entity.
6

Cookies & Tracking Technology

Kikriya app uses cookies and similar tracking technologies to maintain site functionality and improve your experience. Cookies are small text files stored on your device.

  • Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your preferences and settings (such as language selection).
  • Analytics Cookies: To collect site usage statistics and use them for improvements.
  • Security cookies: To detect fraud and bot activity.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some kikriya app features to stop working properly.

7

Data retention period

Kikriya app does not retain your information longer than necessary. A separate retention period is defined for each type of data:

  • Account Information: Up to 5 years while the account is active and after closure (as required by legal obligations).
  • Transaction History: 7 years (in accordance with Bangladesh financial regulations).
  • KYC Documents: Up to 3 years after verification is complete, then securely destroyed.
  • Game history: 2 years, or after the dispute is resolved.
  • Customer service records: 3 years from the date of contact.
  • Session Logs: Automatically deleted after 90 days.

When the retention period expires, data is securely deleted or anonymized in a way that cannot be recovered.

8

Your Rights

As a kikriya app user, you have several important rights over your own data. We respect these rights with the utmost seriousness:

Right to access your data

You can request to see what information we hold about you.

Right to rectification

You may request corrections to any inaccurate or incomplete information.

Right to erasure

You may request the deletion of your data under certain circumstances.

Right to object to processing

You may object to the use of your data for specific purposes.

Right to data portability

You can request your data in a readable, accessible format.

Right to restrict processing

You may request that data processing be temporarily suspended under certain circumstances.

To exercise any of these rights, contact our support team. We aim to respond within 30 business days. Please note that certain data may not be deletable or shareable due to legal obligations.

9

Security measures

Kikriya app protects your information using industry-leading security technology. Our security framework operates on multiple layers:

  • SSL/TLS Encryption: 256-bit encryption is applied to all data in transit.
  • Database encryption: All sensitive data stored is encrypted with AES-256.
  • Two-factor authentication (2FA): An additional layer of security when logging into your account.
  • Firewall & DDoS protection: Server-level cyber attack prevention measures.
  • Regular security audits: A third-party expert team conducts regular system audits.
  • Restricted Access: Only authorized personnel can access designated information.
  • Suspicious Activity Monitoring: An automated system runs 24/7 to detect unusual activity.

In the event of a data breach, kikriya app will notify the relevant authorities and affected users as quickly as possible, in accordance with applicable law. We treat every security incident as the highest priority.

Stay Protected Too: Use a strong password, keep 2FA enabled, and never share your login credentials with anyone.
10

Privacy Policy Updates

Kikriya app may update this privacy policy from time to time. Changes may be driven by new service launches, legal updates, or security improvements.

  • Users will be notified via email or in-app notification before any significant changes take effect.
  • The "Last Updated" date at the top of the page will always reflect the latest revision.
  • Continued use of the service after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the changes, you may request to close your account.

Previous versions are retained and can be provided upon request.

11

Contact

Contact us for any privacy-related questions, complaints, or requests to exercise your rights:

Response Time: Within 1–3 business days
Live Chat: Available 24/7

Our data protection team takes every concern seriously and works to resolve issues promptly.

6 Pillars of Data Protection on kikriya app

Our privacy policy is not just on paper — it is enforced through technology and process.

End-to-End Encryption

Every transaction and piece of personal information you share is protected by 256-bit SSL encryption. No third party can access this data.

KYC Verification Security

Your identity verification documents are stored on encrypted servers and securely deleted within a set period after verification is complete.

No sale of data

Kikriya app never sells your data to advertisers or third parties. Your data exists solely to serve you.

GDPR-Compliant Policy

Our privacy policy follows the highest international data protection standards. Your rights are always respected.

Regular security audits

A dedicated third-party cybersecurity team regularly audits our systems to identify and address vulnerabilities.

24/7 Support Team

Our dedicated support team is always on hand for any privacy concerns. All issues are resolved promptly.

Join securely

Your privacy is guaranteed — get started now

Your information is fully protected on kikriya app. Open an account today under our strict privacy policy and enjoy gaming with complete peace of mind.

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No data shared with third parties
Your Data Is Never Sold
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